Terms of Service - Bones Dog Bakery

  1. Introduction

Welcome to Bones Dog Bakery These Terms of Service govern your use of our website www.bonesdogbakery.com and all services offered by Bones Dog Bakery.  Throughout the site, the terms "we", "us" and "our refer to Bones Dog Bakery.  Bones Dog Bakery offers this website including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.  These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

  1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services.

  1. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

  1. Ordering and Payment

a. Ordering Process: To place an order, you must be at least 18 years old or have parental consent. By placing an order, you acknowledge that you are of legal age and capable of entering into a legally binding agreement.

b. Payment: We accept payment through secure payment gateways and follow stringent measures to protect your financial information. We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

c. Pricing and Taxes: All product prices are listed in USD and exclude applicable taxes and shipping fees. You are responsible for any applicable taxes based on your location.

  1. Shipping and Delivery

a. Shipping Options: We offer various shipping options, and the delivery timeframe will depend on your location and the shipping method chosen during checkout.

b. Shipping Delays: While we strive to deliver products within the estimated timeframe, delays may occur due to unforeseen circumstances. We will notify you if there are significant delays.

c. Lost or Damaged Shipments: If your order is lost or arrives damaged, please contact us immediately to initiate an investigation and resolution.

  1. Returns and Refunds

a. Quality Assurance: We are committed to providing the highest quality products. If you are not satisfied with your purchase, please contact us within [number] days of receipt.

b. Returns Policy: We may accept returns for unopened and unused products. All returned items must be in their original packaging.  Please see refund policy for details.

c. Refunds: Refunds will be issued to the original payment method once we receive and inspect the returned items. Shipping fees are non-refundable.

  1. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Bones Dog Bakery and is protected by intellectual property laws. Any unauthorized use or reproduction is strictly prohibited.

  1. Disclaimer of Liability

a. Pet Health and Allergies: Our products are intended as treats and supplements. Consult with your veterinarian if your dog has any dietary restrictions, allergies, or health concerns.

b. Limitation of Liability: Bones Dog Bakery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

  1. Indemnification

You agree to indemnify and hold Bones Dog Bakery and our affiliates, partners, officers, directors, agents, contractors, service providers, suppliers, and employees harmless from any claims, losses, or damages, including attorney fees, arising from your use of our products or website.

  1. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of New York. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts in New York

  1. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website.

  1. Contact Us

If you have any questions or concerns about these Terms of Service or our products, please contact us at info@bonesdogbakery.com